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Overview

While the built-in analytics modules cover common use cases, every mortgage operation has unique questions. Custom Metrics gives you a flexible query builder that lets you define, save, and evaluate metrics tailored to your specific needs.

Creating a Custom Metric

To create a metric, navigate to Analytics > Custom and click the button to add a new metric.

Metric Definition Fields

Configuration

The metric configuration controls what data is queried and how it is processed.

Aggregation

Choose how to compute the result:

Field

Select which loan field to aggregate: Note: When using the Count aggregation, the field selection is less important since Count simply counts matching records.

Date Field

Choose which date field is used for date range filtering:

Filters

Add one or more filters to narrow which loans are included in the calculation. Each filter specifies a field, an operator, and a value. Available operators: Example filters:
  • Loan Purpose = Purchase — Only purchase loans
  • Loan Type is one of FHA, VA — Only FHA and VA loans
  • Loan Amount >= 500000 — Only loans above $500K

Group By

Optionally group results to see the metric broken down by a dimension: When a group-by is set, the metric returns both an overall value and a breakdown by group, sorted by value descending.

Visualization

Choose how the metric is displayed:

Comparison Period

Optionally enable a comparison to a prior time range: When enabled, the metric result includes both the comparison value and the percentage change.

Evaluating a Metric

Once created, a metric can be evaluated for any date range. The evaluation engine applies the metric’s filters, date range, and aggregation to matching loans. If a group-by is configured, results are broken down by that dimension. If a comparison period is enabled, prior-period values are calculated alongside the current period.

Result Structure

Each evaluation produces:

Managing Custom Metrics

Pinning

Pin important metrics to keep them at the top of the dashboard. Pinned metrics appear first, followed by unpinned metrics sorted by display order and creation date.

Editing

Click on a metric to modify its name, description, configuration, or pinned status. Changes take effect immediately for all future evaluations.

Deleting

Deleting a metric hides it from the dashboard but retains the record.

Example Metrics