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Overview

Planning bridges the gap between targets and results. You define what you want to achieve — a certain funded volume, a number of closed loans, or a revenue target — and the system tracks actual production against those goals, showing progress percentages and pace indicators.

Goal Types

Metric Types

Goals can track one of three metrics:

Period Types

Goals operate over one of three period types: Each goal has explicit start and end dates, so you can define goals for any custom period within these types.

Creating a Goal

To create a goal, navigate to Analytics > Planning and click the button to add a new goal.

Goal Fields

Tracking Progress

Active goals display progress tracking with the following information:

Progress Metrics

How Current Value Is Calculated

The system queries all funded loans within the goal’s period and for the specified employee (if set):
  • Volume goals — Sum of loan amounts for all funded loans in the period
  • Units goals — Count of funded loans in the period
  • Revenue goals — Sum of broker compensation for all funded loans in the period

Pace Indicator

The pace indicator compares progress against the calendar: For example, if 50% of the goal period has elapsed and progress is at 60%, the pace is “ahead.” If progress is at 40%, the pace is “behind.”

Managing Goals

Editing Goals

Goals can be updated at any time. You can adjust the target value, change the period, or reassign to a different employee.

Deleting Goals

Goals can be deleted when they are no longer relevant. This permanently removes the goal and its tracking data.

Activating and Deactivating

Toggle the Active setting to control whether a goal appears in the progress dashboard. Deactivating a goal hides it from the main view without deleting it, which is useful for completed or paused goals.

Common Goal Configurations