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Documentation Index

Fetch the complete documentation index at: https://docs.keystn.com/llms.txt

Use this file to discover all available pages before exploring further.

Overview

Profitability answers the fundamental question: “After paying commissions and covering expenses, how much money are we actually making?” It pulls data from three sources:
  • Revenue — Broker compensation from funded loans
  • Commissions — Wages paid through pay period records
  • Expenses — Operating costs tracked in the Expenses module

Summary KPIs

The top of the dashboard shows eight key financial metrics:
MetricDescription
Total RevenueSum of broker compensation for all funded loans in the period
Total ExpensesSum of all expenses in the period
Total CommissionsSum of all wages paid through pay periods overlapping the selected date range
Net ProfitRevenue - Commissions - Expenses
Profit MarginNet Profit / Revenue x 100 (as a percentage)
Revenue Per LoanTotal Revenue / Number of Funded Loans
Cost Per Loan(Commissions + Expenses) / Number of Funded Loans
Net Profit Per LoanNet Profit / Number of Funded Loans

Period-over-Period Comparison

When a date range is set, the system calculates the prior period and shows percentage change for:
  • Total Revenue
  • Net Profit
  • Profit Margin

By Loan Officer

The LO breakdown shows each loan officer’s individual profitability:
ColumnDescription
NameLoan officer’s full name
RevenueBroker compensation from their funded loans
CommissionsWages paid to them through pay periods
ExpensesExpenses attributed to them
Net ProfitRevenue - Commissions - Expenses
MarginNet Profit / Revenue as a percentage
This view is sorted by revenue (highest first) and helps identify which LOs are the most profitable — not just the highest producing, but those who generate the best margin after accounting for their costs.

By Branch

The branch breakdown aggregates the same profitability metrics by branch location:
ColumnDescription
BranchBranch name (or “Unassigned” for employees without a branch)
RevenueTotal broker compensation from that branch’s LOs
CommissionsTotal wages paid to branch employees
ExpensesTotal expenses for branch employees
Net ProfitRevenue - Commissions - Expenses
MarginNet Profit / Revenue as a percentage

Monthly P&L

The monthly profit-and-loss view breaks down financial performance by calendar month, providing a time-series view of profitability.
ColumnDescription
MonthCalendar month (Jan through Dec)
RevenueBroker compensation from loans funded that month
ExpensesExpenses dated to that month
CommissionsWages from pay periods starting in that month
Net ProfitRevenue - Commissions - Expenses
The monthly P&L is useful for identifying seasonal trends in profitability, spotting months where costs spiked, and tracking the trajectory of margins over time.

How Costs Are Attributed

Understanding how costs are assigned to people and branches is important for interpreting profitability data:

Revenue Attribution

Revenue is attributed based on the loan officer assigned to each funded loan. The loan officer’s branch determines the branch attribution.

Commission Attribution

Commissions are attributed based on the employee on each pay period record. The employee’s branch determines the branch attribution.

Expense Attribution

Expenses are attributed based on the employee the expense is assigned to. The employee’s branch determines the branch attribution. This means a loan officer’s profitability reflects:
  • Revenue from loans they originated
  • Commissions paid to them
  • Expenses charged to them

Filtering

Profitability analytics support the following filters:
FilterDescription
Date RangeScope the analysis period. Revenue uses funded date; expenses use expense date; commissions use pay period overlap.
Loan OfficerFilter to a specific LO’s profitability
BranchFilter to a specific branch. Applies to loans (via LO’s branch), payroll (via employee’s branch), and expenses (via employee’s branch).